Legal · Zivanor Gifts

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Delete your Zivanor Gifts account

Applies to the app Zivanor Gifts by VisionHost International B.V. and to gifts.zivanor.com · Last updated: 25 October 2026

Delete it in the app or in the browser

1. Open the app Zivanor Gifts, or go to https://gifts.zivanor.com in a browser.
2. Tap Me, then Keep your lists.
3. If you are not signed in on this device, enter your e-mail address, tap Send me a code and type the six-digit code from the e-mail.
4. Tap Delete account and confirm. The account is deleted at once.

Or ask us by e-mail

Send an e-mail to support@zivanor.com from the e-mail address of the account, with the subject "Delete my Zivanor Gifts account". We only delete an account for a request sent from its own address. We delete it as soon as possible, at the latest within one month, and reply to confirm.

What is deleted

• Your e-mail address and preferred language.
• Every sign-in session of the account, on all devices, and any unused sign-in code.
• The links between the account and your places in groups.

What stays

• Your groups keep working on the phones and browsers that already have them, through the personal key stored there.
• The names, wishes, answers and other things you typed in a group belong to that group and stay there until the group is deleted: automatically 60 days after the date of the party (a group without a date: 18 months after it was last used), or earlier when an organiser deletes it.
• To remove those sooner: empty your wishlist, leave the group before the names are drawn, ask an organiser to remove you or to delete the group, or write to us with the group name or join link and the name you used.
• Your private birthday calendar was never on our server. It stays on your phone until you delete it there or remove the app.

More about what we keep and for how long: Zivanor Gifts privacy policy.

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